Buy with confidence

How buying from us works, start to finish

You are buying a single piece you cannot hold yet, from a jeweler on another continent. Here is exactly what happens, who you speak with, and what you can undo.

30-day money-back guarantee

Interior of an antique jewelry shop with wooden vitrines and warm lamplight

01
Browse one-of-a-kind pieces
Every piece is a single example, photographed as it is, with its hallmarks, wear and repairs described by the goldsmith who checked it.
02
Book a private video viewing
A specialist takes the piece to daylight and turns it in front of you, live and in your own time zone. No obligation to buy.
03
Secure checkout
Visa, Mastercard, American Express, PayPal or Apple Pay. Payment is taken on our secure, PCI compliant checkout, so your card details never touch our systems, and the piece is held for you while you pay.
04
Fully insured delivery, duties included
Free insured shipping to the United States, tracked and signed for, with import duties and taxes already paid by us.
05
30 days to change your mind
Send it back within 30 days of delivery for a full refund of the purchase price. Return shipping within the US is on us, fully insured.

What is included in the price

Free insured shipping within the United States, import duties and taxes, our authenticity and material guarantee, a one year warranty and a valuation and authenticity report prepared by our gemologist, a GIA Graduate Gemologist (GG), on higher value pieces. No surprise charges at your door.

If it is not right

Tell us within 30 days of delivery and we send a prepaid, insured return label. Once the piece is back with us and checked, we refund the purchase price in full.

Read shipping and returns

Service